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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Todd Peterson

April 24, 2025

5  out of  5
rating by Todd Peterson
"Love the professional service from friendly local folks... and their greeter Lolla, is the best!"
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Don Beattie

April 22, 2025

5  out of  5
rating by Don Beattie
"We’ve had home and auto coverage with State Farm and Brandon Geise since 2016 and have had coverage for as many as three vehicles and our home. Brandon and his staff are first rate and we particularly appreciate Tosha and Katie who are personable, helpful, enthusiastic and knowledgeable. As a winning team depends on the excellence of each team member, Brandon’s State Farm office team is a 5 Star Team and a Winner. All in all, we appreciate their professional care and believe State Farm insurance rates to be fair and appropriate. May Brandon’s office continue to thrive. Thank you!"
We responded:
"Don, I am speechless. Thank you for your very kind words and I am lucky to have an amazing team that puts customers first always. Thank you for your business and look forward to serving you in the years to come-Brandon "
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Melissa Danner

April 22, 2025

5  out of  5
rating by Melissa Danner
"I have known Brandon as my state farm insurance agent since 2005. He has helped me in many ways. As an agent and as a friend when I just needed to talk. He is and upstanding person and I am so glad I went through state farm for my home, auto, and life insurance. Thank you brandon"
We responded:
"Melissa, Can't thank you enough for your all your years as a client and I a super appreciative you consider me a friend. -Brandon"
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Jodi Knox

April 16, 2025

5  out of  5
rating by Jodi Knox
"Brandon and staff are top notch. Each interaction confirms that my husband and I are more than just an account with them. Highly professional and willing to find solutions that fit our needs. Two thumbs up! (Would give three thumbs up if I had an extra.) Thanks, Brandon and team!"
We responded:
" Thank you so much for your wonderful feedback! I am thrilled my team provided you with such a positive experience. Your satisfaction is our top priority, and we’re glad to know you felt valued and supported. If you ever need anything else, don’t hesitate to reach out. We appreciate your kind words and look forward to assisting you again in the future!-Brandon "
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JR M

April 2, 2025

5  out of  5
rating by JR M
"I cannot express how grateful and appreciative I am of Natasha. She is always so quick to respond to my requests! So happy that I am insured with Brandon Geise State Farm. Thank y'all so much for everything!"
We responded:
"Jennifer, Thank you for your kind review. Natasha is the BEST! We appreciate you as a customer-Brandon "
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Crystal Griffith

March 17, 2025

5  out of  5
rating by Crystal Griffith
"We bought a new vehicle and it was so easy to add to our policy. I text Katie and she told me what she needed to add and told us we had coverage immediately. First thing Monday when she got the info, she sent us the new monthly cost and a temporary proof of insurance. Very easy and efficient."
We responded:
"Thank you for taking the time to share your experience! Katie is dedicated to providing excellent service, and it's great to know she was able to assist you promptly. If you need anything else in the future, please don't hesitate to reach out. Enjoy your new ride!"-Brandon "
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Keith Pittman

March 14, 2025

5  out of  5
rating by Keith Pittman
"We’ve been insured by Brandon and his staff for over 20 years. They’ve always been fair and come through when claims had to be made."
We responded:
""Thank you so much for your kind words! We truly appreciate you and Sarah's loyalty over the past 20 years. It’s always our goal to provide fair and reliable service, especially when it comes to handling claims. If you ever need anything or have any questions, don’t hesitate to reach out. We’re here to help!"-Brandon "
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Jessicat Voice Over

March 14, 2025

5  out of  5
rating by Jessicat Voice Over
"Excellent customer service the entire team is amazing. Highly recommend."
We responded:
"Thank you Jessica! Providing outstanding customer service is our top priority, and it's always rewarding to know that our efforts are appreciated. We look forward to serving you again in the future. -Brandon "
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Jessica Miller

March 12, 2025

5  out of  5
rating by Jessica Miller
"We have had nothing but positive experiences since we switched to State Farm with Brandon and the crew. They are amazing and always there when we need them!"
We responded:
"Thank you so much for your review Jessica! We are blessed to have you and Joe as customers and appreciate your business! "
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Julie Fisher

March 12, 2025

1  out of  5
rating by Julie Fisher
"If I could give a zero rating they would get it!!! They don’t care about their customers what so ever!!! Worst service and respect to f any insurance provider best advice go some place else!!!"
We responded:
"Julie. Thank you for sharing your feedback with us. We sincerely apologize for not meeting your expectations on this occasion. Your satisfaction is important to us, and we are committed to addressing any areas for improvement. If you have any further concerns or suggestions, please don't hesitate to reach out. We wish you success and hope to have the opportunity to exceed your expectations in the future."
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Kathy Davis

March 10, 2025

5  out of  5
rating by Kathy Davis
"Katie Ash is the best!!! She gives fantastic customer service and feels like a friend I've known all my life."
We responded:
"Thank you for your review and especially regarding Katie's exceptional customer service. We prioritize building strong relationships with our customers, and it is gratifying to hear that Katie has provided you with a positive experience. We appreciate your support and look forward to the opportunity to serve you again in the future.-Brandon "
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Adrienne Lynn

March 10, 2025

5  out of  5
rating by Adrienne Lynn
"Katie, the office representative, is so kind, prompt, and helpful! I’ve been with them since my first vehicle in high school. I’ve never regretted working with them! ❤️"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Katie and our team. Building lasting relationships with our customers is what we strive for, and it’s wonderful to know we’ve made a positive impact on your journey since high school. We truly appreciate your loyalty and look forward to continuing to serve you in the future!-Brandon "
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Seth Tjelmeland

March 5, 2025

5  out of  5
rating by Seth Tjelmeland
"Have been good to deal with"
We responded:
"I truly appreciate your review Seth! Cant think of better people to work with than you and Kanzaidy. -Brandon "
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Linda Roecker

March 4, 2025

5  out of  5
rating by Linda Roecker
"Helped me find affordable insurance. Very nice and accommodating."
We responded:
"Appreciate the review Linda. We believe its our job to earn your business everyday and look forward to serving you.-Brandon "
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Marie Roeben

March 4, 2025

5  out of  5
rating by Marie Roeben
"The people in the office are very helpful and very friendly. I really appreciate all their help and answering our questions. Thank you so much!!! You are greatly appreciated!"
We responded:
"We're thrilled to hear from you Marie, I am glad you find our team helpful and friendly. We strive to create a supportive environment, and it’s wonderful to know that our efforts are appreciated. -Brandon"
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Jamie Griffith

March 3, 2025

5  out of  5
rating by Jamie Griffith
"Katie is so easy to work with! I appreciate her!"
We responded:
"Back at ya, Jamie! We appreciate the review and for you and Ty being amazing customers. Katie is the absolute best!-Brandon "
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Jayne Thornton

March 1, 2025

5  out of  5
rating by Jayne Thornton
"The woman, Katie, who helped me was very knowledgeable and helpful. She took time to answer all my questions and made sure everything was done completely and cirrectfely. Very professional. I recommend her to everyone. Made the process of changing insurance policies and companies painless. Katie even saved me over 100 dollars a month. Thanks for everything, Katie. I will tell my friends and family to go to you with their insurance needs!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Katie. She truly is an asset to our team, and we’re glad she could assist you in making the process of changing insurance policies seamless and stress-free. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback. If you or anyone you know has further insurance needs in the future, don’t hesitate to reach out!-Brandon"
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Andrew Potratz

February 27, 2025

5  out of  5
rating by Andrew Potratz
"I've had nothing but good experiences with Brandon's office. They know their stuff, are friendly, and are always available to answer my questions or make changes to my vehicle or housing-related policies. Thanks!"
We responded:
"Thank you Andrew for the awesome review. We appreciate all that you and Allison do for our community here in Story City. -Brandon "
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Sonja Haferbier

February 27, 2025

5  out of  5
rating by Sonja Haferbier
"Just switched to State Farm. Very happy with the attention and friendless of the staff. Looking forward to working with everyone."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that you are happy with the service you received from our team. Providing attentive and friendly support is our top priority, and we’re excited to have you on board with State Farm.-Brandon "
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Cherie Hill

February 21, 2025

5  out of  5
rating by Cherie Hill
"We so enjoy the opportunity to listen to all the RS sports on the Norsemen Network. And its even extra special to be selected as the State Farm fan of the game! Thanks to Brandon Geise/State Farm Insurance for sponsoring this. It's great to see the small town community support he always provides the RS schools and the community!"
We responded:
"Thank you Cherie!!! We are all in this together to make it the best community for our kids and grandkids! -Brandon"
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Mandy Allan

February 18, 2025

5  out of  5
rating by Mandy Allan
"It's great to have local businesses that are such avid supporters of our Roland-Story student athletes!"
We responded:
"Thank you Mandy we appreciate your kind words. We love our community and love to support our RS kids!!!"
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Stephanie Sayre

February 15, 2025

5  out of  5
rating by Stephanie Sayre
"My husband and I have been with State Farm for more than 30 years. Brandon and all of his staff have been more than helpful and truly care about their clients! They are proactive in reminding us when policies need to be reviewed. Just recently one of our life insurance policies will be coming up in this year and he gave us several options to help us figure out what is best for us! Thank you for all the help, Brandon and the gals!"
We responded:
"Thank you so much for your glowing review! We are delighted to hear that you and Jerry have been part of the State Farm family for over 30 years! It means a lot to us that the Brandon Geise State Farm Agency can provide you with the support and guidance you need. We are committed to being proactive in managing your policies and ensuring you have the best options available. Your trust in us is greatly appreciated, and we look forward to continuing to serve you!"
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Roxanne Knowles

February 14, 2025

5  out of  5
rating by Roxanne Knowles
"I have been a part of this State Farm family for 30+ years and they are ALWAYS so kind and knowledgeable and helpful! Thank you Brandon and your team for EXCEPTIONAL SERVICE!! Roxanne Knowles"
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty over the past 30+ years. It’s wonderful to hear that my Team has been able to provide you with the exceptional service you deserve. Your satisfaction is our top priority, and we’re here to assist you with anything you need. Thank you for being a valued member of the State Farm family!"
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Sarah Lewis

February 13, 2025

5  out of  5
rating by Sarah Lewis
"I have been a customer at Brandon Geise State Farm Insurance company in Story City for 10+ years, insuring several different vehicles I've owned. Brandon, Katie and Tasha have always offered prompt, courteous and friendly assistance. I am extremely satisfied with the excellent customer service they have provided for my family and I throughout the years. Their premiums are competitive and I look forward to working with their steller staff in the years to come. Two very enthusiastic thumbs up!"
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty over the years. We take pride in offering competitive premiums and excellent customer service, and your feedback motivates us to continue doing our best. Tasha, Katie, Syd and I look forward to serving you and your family for many more years to come! If you ever need anything, don’t hesitate to reach out. "
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Erika Lynn

February 13, 2025

5  out of  5
rating by Erika Lynn
"While the details of insurance and coverages are often boring, this place is on fire and the employees just work their little fingertips off to provide the best service!"
We responded:
"Quite possibly the most honest and best google review ever! Erika, cant thank you enough for taking time to give us a review. We appreciate your kind words and my team does work their little fingertips off ! "