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Customer Service Representative - State Farm Agent Team Member

Full Time in Story City - IA

Responsive recruiter
Replies within 24 hours
Benefits
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Role Description As a Customer Service Representative, you will provide exceptional customer service, helping clients with insurance inquiries, policy changes, and claims. The role involves working closely with the agency team and serving community members. There are opportunities for career advancement, especially for sales-minded individuals.
Responsibilities
  • Answer customer inquiries and provide policy information
  • Assist clients with policy updates and changes
  • Process insurance claims and follow up with clients
  • Maintain accurate records of customer interactions
Qualifications
  • Strong communication and interpersonal skills
  • Detail-oriented and able to multitask
  • Previous customer service experience preferred
  • Must be able to obtain insurance licenses
Compensation $40,000.00 - $60,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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